Frequently Asked Questions
Everything you need to know about our premium artisanal seeds and pantry staples.
How do you ensure the freshness of your seeds?
We source our products in small batches and store them in climate-controlled environments. Each package is vacuum-sealed or nitrogen-flushed to preserve natural oils and nutritional integrity.
What is the typical shipping timeframe?
Orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-5 business days to arrive at your doorstep.
Are your products organic and non-GMO?
Yes, Seven Seeds is committed to purity. All our products are non-GMO project verified, and the majority of our catalog is USDA Certified Organic.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on opened food products. However, if your order arrives damaged or incorrect, please contact us within 14 days for a full refund or replacement.
Do you offer bulk or wholesale pricing?
We do offer volume discounts for restaurants and bulk buyers. Please reach out via our wholesale contact form for a custom price list and shipping quote.
How should I store my seeds for maximum shelf life?
For optimal freshness, we recommend storing your seeds in a cool, dry, and dark place. For long-term storage exceeding six months, refrigeration is recommended to prevent natural oils from oxidizing.